Pharmacy Services and Drug Formulary

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Medications to Help in Treatment and Recovery

Trillium has partnered with PerformRx, to oversee the pharmacy benefit plan. They work to provide access to medications prescribed by psychiatric and physical health prescribers. Medications can help members improve their quality of life, experience better success in recovery, and see positive outcomes. 

Trillium covers medications on the drug formulary established by NCDHHS. A drug formulary is the list of generic (such as acetaminophen instead of Tylenol®) and brand name prescription drugs covered by the Tailored Plans. In most cases, a generic drug will be required to be dispensed, but the plan covers all brand medications if a generic substitution is not available. Medications are classified on the Preferred Drug List Preferred (PDL) as Preferred, Non-Preferred or Non-PDL.

Members can call Member and Recipient Services at 1-877-685-2415 for printed version of the drug formulary to be mailed to them or to ask questions.

The searchable formulary below is updated each day. You can search the formulary for prescription limits, medications requiring prior authorization, and more:

Medication Look Up Tool

Pharmacy Locator

In the event of an emergency event or disaster declaration, Trillium will make sure members can fill an emergency supply of medications. Certain members will also be able to get the maximum extended day supply of their prescriptions. Your care manager will share more information with you about this.  

Use the pharmacy location tool to find a pharmacy near you:

Pharmacy Locator

PHARMACY BENEFITS

  • Prescription drugs
  • Some medicines sold without a prescription (also called “over-the-counter”), like allergy medicines.
  • Insulin and other diabetic supplies like syringes, test strips, lancets and pen needles.
  • Items to help stop smoking, including over-the-counter products.
  • Emergency contraception
  • Select Diabetic Supplies

Note: There is a $4 copay for generic and brand prescriptions if you have Medicaid

PHARMACY LOCK-IN PROGRAM

The Trillium Lock-In Program helps identify members who are at risk for possible overuse or improper use of pain medications (opioid analgesics) and nerve medications (benzodiazepines and certain anxiolytics). The Trillium Lock-In Program also helps identify members who get the medications from more than one prescriber (doctor, nurse practitioner or physician’s assistant). If you qualify for this program, Trillium will only pay for your pain medications and nerve medications when:

  • Your medications are ordered by one prescriber. You will be given a chance to pick a prescriber in the Trillium’s network. 
  • You have these prescriptions filled from one pharmacy. You will be given a chance to pick a pharmacy in Trillium’s network. 

If you qualify for Trillium Lock-In Program, you will be in the program for a two-year period. If you do not agree with our decision that you should be in the program, you can appeal our decision before you are placed in the program (see Appeals page or the member handbook for more information).

Providers and members will be notified annually and after the State implemented changes and/or when there are new/changes to pharmacy management procedures. They will be provided: 

  1. Access to the Preferred Drug List, including any restrictions, requirements for generic substitution, therapeutic interchange and step-therapy protocols. 
  2. How to request a prior authorization and where to find prior authorization criteria and how to provide information to support an exception request. 
  3. An explanation of limits or quotas.
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